Our policy regarding refunds and cancellations.
Last Updated: October 2026
Refund requests are considered on a case-by-case basis. Refunds may be available for services that have not yet been initiated or completed, subject to the terms of your service agreement.
You may cancel your service request before work has begun. Once work has commenced, cancellation terms will be governed by your specific service agreement.
Approved refunds will be processed within a reasonable timeframe, typically within 7-14 business days, depending on the payment method used.
To request a refund or discuss cancellation options, please contact us through our contact page with your order details and reason for the request.